Do not send currency to someone who promises to return a larger amount afterward. A private message, impressive balance or familiar-looking profile does not guarantee that you will receive anything back.

Spot a money-multiplier offer

The warning signs are straightforward: another player asks you to transfer money first, promises a larger repayment, and gives you no confirmation from the game that the promised exchange will happen.

Treat the promised extra money as unverified. Do not make a small “test” transfer to prove the offer is safe, and do not send a second payment to unlock the first one.

What to do when you receive one

  1. Stop before sending currency or opening an outside link.
  2. Decline the proposed transfer. A promised later repayment is not secured by the sender’s message.
  3. Keep your password, login codes and payment details out of the conversation.
  4. For game support, email support@lagoslife.app or the official backup support.lagoslife@gmail.com.
  5. Save only the relevant messages and transaction details for a private support request. Redact unrelated personal information.

This guide has no verified block, report or transfer-reversal procedure. The support addresses above are the documented route for reporting the incident.

Check whether support is real

The official support addresses confirmed on October 7, 2026 are:

A matching avatar or display name does not prove that a message came from either address. Open your own email app and write to one of these addresses instead of replying through an unsolicited recovery link. Do not pay a stranger to recover your account or give them a one-time login code.

If you already sent money or account details

  1. Stop sending further payments or information to the same person.
  2. Record what happened, when it happened and any transaction reference available to you.
  3. Contact official game support with the relevant details. Never include your password or verification codes.
  4. If you shared login credentials, open lagoslife.app → Log in → Forgot password and request a reset for your username or email. Use the link sent to your linked inbox; if no email is linked or recovery fails, explain the exposure to official support.

A recovery or refund is not guaranteed. Do not trust a second person who promises to reverse the loss for another upfront payment.

Avoid outside investment offers

Lagos Life has denied affiliation with crypto tokens and third-party financial projects. Its name on a token or investment pitch is not evidence of approval.

Game Naira cannot be exchanged for real-world money. Do not use outside currency sellers or cash-out services.